I don’t know many businesses where the small internal design team consistently works together respectfully and collaboratively, especially when it includes mother and son. Having witnessed the amount of communication across all dimensions of Design Concept Plus’s projects, I’m amazed at the respectful acknowledgement that each member has design skills and unique perspectives to bring to the table.
Though Merrie Fredericks, founder and president has been the visionary behind the company, she makes space for team mates to brainstorm, share their expertise and together create a desired beautiful outcome.
The functioning of internal relationships within a company says a lot about how they will treat clients and partners outside a company. According to Introhive, a software company that helps businesses use customer data to improve sales and relationships: “Optimizing internal relationships is just as important as nurturing the external ones. Truly effective collaboration within your company strengthens external relationships, leading to greater business success.”
During one of DCP’s weekly check-in meetings there was discussion around a hallway in a current home renovation. Merrie shares that a hallway between rooms that are being renovated could use some design attention, perhaps wainscoting and then asks others, what do you think?
Sounds simple enough but these informal regular open ideation opportunities are integral to the success of a company. Where everyone can equally share and allow their brains to do what they do best – design, problem solve, and brainstorm without pressure. TJ recalls the priorities of the project and not wanting to overcrowd a space. Gabe brings up the possibility for clean walls with nice artwork and spot lighting. Good idea and maybe sconces too, Merrie adds.
This effective dialogue internally is mirrored across DCP’s various partners and with homeowners as clients. Depending on the project, DCP will be both the general contractor + designer or DCP will serve as the designer in collaboration with a general contractor. The four decades of experience being in either position enriches the company to be able to step into leadership when needed and be an effective team player.
According to GC Design School, a popular blog for contractors and designers, there are ten ways designers can work more effectively with contractors, the number one is communicating regularly. Additionally, respecting one another’s expertise, providing accurate and detailed floor plans and scheduling regular site visits, all of which DCP has done for forty five years and continues to practice to ensure success of a project and happy homeowners.
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